Terms of service
Terms of Service – Dulcería Alebrijes
Last Updated: 4/28/2026
Welcome to Dulcería Alebrijes. By accessing or using our website dulceriaalebrijesonline.com, visiting our physical store, or making a purchase from us, you agree to the following Terms of Service. Please read them carefully.
1. General Overview
Dulcería Alebrijes (“we,” “our,” “us”) provides Mexican candy, snacks, groceries, party supplies, and related products both in-store and online. These Terms apply to all users of our website and customers of our business.
By using our services, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. Online Store Terms
When placing an order on our website:
- You agree to provide accurate, complete, and current information.
- You may not use our products for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone at any time.
3. Product Availability & Descriptions
We work hard to keep our inventory updated, but:
- Products may sell out without notice.
- Prices may change at any time.
- Colors, packaging, and product details may vary slightly from photos.
- We do not guarantee that all items shown online will be available in-store.
If an item becomes unavailable after you place an order, we will contact you to offer a replacement or refund.
4. Pricing & Payments
All prices are listed in U.S. dollars (USD).
We accept major payment methods as displayed at checkout. By completing a purchase, you authorize us to charge your selected payment method for the total amount, including taxes and shipping.
5. Shipping & Delivery
We ship orders within the United States.
- Shipping times are estimates and not guaranteed.
- Once a package is handed to the carrier, delays or damages caused during transit are outside our control.
- Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect address, additional shipping fees may apply.
6. Returns, Refunds & Exchanges
Due to the nature of our products—especially food items—all sales are final unless:
- You received the wrong item.
- The product arrived damaged.
- There was an error on our part.
To request a review, contact us within 48 hours of receiving your order with photos and your order number.
We reserve the right to approve or deny refund requests based on the situation.
7. Store Policies for In‑Person Purchases
For purchases made at our physical location:
- All food items are final sale.
- Non-food items may be exchanged within 7 days if unused and in original packaging.
- Receipts are required for all exchanges.
8. Prohibited Uses
You may not use our website or services to:
- Violate any laws or regulations.
- Attempt to hack, disrupt, or interfere with our website.
- Collect personal information about others.
- Upload or transmit viruses or harmful code.
Violation of these rules may result in termination of service.
9. Intellectual Property
All content on our website—including logos, images, product descriptions, and branding—is the property of Dulcería Alebrijes. You may not copy, reproduce, or use our materials without permission.
10. Limitation of Liability
Dulcería Alebrijes is not responsible for:
- Allergic reactions or misuse of products.
- Delays caused by shipping carriers.
- Losses resulting from website downtime or technical issues.
Your use of our products and website is at your own risk.
11. Privacy
Your privacy is important to us. Any personal information you provide is handled according to our Privacy Policy. By using our website, you consent to our data practices.
12. Changes to Terms
We may update these Terms of Service at any time. Changes take effect immediately upon posting. Continued use of our website or services means you accept the updated terms.
13. Contact Information
For questions about these Terms of Service, please contact us:
Dulcería Alebrijes
Address: 1724 E. California Ave, Bakersfield, CA
Email: salesmercamex@gmail.com
Phone: +1 (661) 836-7045